June 2015

Actual Complaints Received by “Thomas Cook Vacations”

Actual Complaints Received by “Thomas Cook Vacations” Courtesy of Art Hess   1. “I think it should be explained in the brochure that the local convenience store does not sell proper biscuits like custard creams or ginger nuts.” 2. “It’s lazy of the local shopkeepers in Puerto Vallarta to close in the afternoons. I often

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